This person will develop high level Business Requirements supporting consumer and business needs, and leveraging a strong understanding of the competitive environment, knowledge of leading functionality & tools, and in partnership with internal business owners. This person will work closely with the User Experience (UX), Scrum Master, Product Partner, UI developers, IL developers, IT testers and UAT test engineers as a team to deliver the most effective, quality solutions, on time and achieving the budget goals.
Lead one or more Agile teams
Oversees Use Case development against Business Requirements
Responsible for creating, prioritizing and maintaining the product backlog for the Agile team(s)
Provides direction for efforts of Agile team and is empowered to make decisions on design and focus
Participates in the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives
Monitor OAO performance and identify/recommend improvement opportunities
Conduct User Testing to enhance the digital experience
Partner with technical leads to define and elaborate detailed technical requirements
Work with Legal, Risk, Regulatory Compliance and Security Program Managers to insure the digital channels are safe, secure, and in compliance - yet remain a good user experience for the customer
Understand changing market dynamics, competitive threats from non-bank entrants and interpret how changes in both technology and customer’s use of technology impact the bank’s ability to acquire, serve and retain customers.
Strong analytical skills and the ability to make data-driven decisions. Able to work with senior executives to probe, prioritize, influence the setting of initiatives and the deployment of initiatives.
Must be a team player and have the ability to influence & lead others outside their direct authority
Ability to communicate complex situations clearly to teams and executives
Capacity to understand and solve complex problems with multiple variables and sometimes undetermined elements in new and unexpected situations.
Proven performance in previous roles with strong references
8+ years of experience in a related field and leading a team