BBVA Compass

  • Operations Coordinator I

    Posted Date 2 weeks ago(7/5/2018 11:40 AM)
    EOE Statement
    Equal Opportunity Employer - Minority/Female/Disability/Veterans.
  • Overview

    At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.


    Provide system support for the lockbox network.  Perform depository, information reporting, and problem correction system functions.  Manage the lockbox outsource vendor, monitoring workflow, quality checking, and acting as first line technical support. Handle all network implementations and changes.   Provide site support with imaging issues, training, testing and production needs.


    • Work closely with lockbox sites on day to day system operations
    • Monitor data entry/check keying workflow closely for all sites, communicate with Vendor as necessary to meet depository deadlines
    • Act as first line technical support for Lockbox outsource Vendor
    • Perform quality checks of Vendor keyed information
    • Perform system deposit cuts to generate Depository file transmissions, X9 check presentment files, and customer information reporting files.
    • Perform end of day system functions
    • Update Vicor customer boxes according to implementation requests
    • Handle Site problem corrections
    • Perform file resends, customer research as requested by BRS
    • Gather Historical data in support of RFP and Industry Standard Studies
    • Other job duties in support of System functions


    What you will bring:

    • 1 year of Lockbox production experience or equivalent education.
    • 1 year of system administration experience in a fast-paced, multi-site setting.
    • Strong Organizational skills
    • Must have initiative and be self-motivated.
    • Must be able to work quickly and accurately to accommodate specific time schedules and manage workflow.
    • Ability to work with detailed information.
    • Must be flexible with work schedule with early starts and/or late end times.


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