As a member of the Collections & Recovery team, creates and maintains analytics and dashboards to support the successful execution of strategy and operations; promotes the use of analytics for the Collections & Recovery team and identifies where analytics can be leveraged to drive effectiveness and efficiency in business strategies.
Collaborates with business partners to gather requirements and business process understanding in support of analytics and dashboard creation; partners with operations teams on business strategy development
Drive the processes to incorporate data and analytics into Collections & Recovery process, including continuous scientific strategy testing, risk assessments and data-driven root cause analysis; assists with the establishment of standard analytics definitions and documentation standards that are supported by clear data definitions and clear traceability to data sources
Builds reusable analytics tools, templates and request forms; automates static dashboards and operational reporting
Assist in the development and maintenance of databases with IT partners to ensure business needs can be met
Remains abreast of the latest software to build tools, reports and conduct analysis most efficiently
At minimum Bachelor degree in Economics, Finance, Math, Statistics or related field. Graduate degrees preferred.
5 years of progressively responsible work-related experience that demonstrates successful analytics work or an equivalent combination of graduate level education and experience to be considered for Senior Level.
Experience with SAS software preferred
Knowledge of SQL is required for consideration above Entry Level
Ability to design and develop analytics within various technical tools to deliver meaningful insights to support strategy development
Knowledge of collections and recovery in the banking industry preferred
Knowledge and understanding of financial and business process controls
Ability to use analysis skills to investigate and fully understand the root causes of problems and find solutions
Strong collaboration and organizational skills
Attention to detail to ensure accuracy of data
Ability to communicate and present to diverse audiences, including executive management, via dashboards and Microsoft PowerPoint
Microsoft Office Suite
Advanced Analysis Tools
Statistical Analysis Tools
Business Intelligence Reporting Tools
Business Cost/Benefit Analysis
Data Trend Analysis & Interpretation
Business Performance Analysis & Forecasting