The SPOC DEV Manager will be the liaison between all the DnD, IT, ER&CA and CCR for all the BBVA Compass Bank Projects which involve CCR.
All the projects must be promoted to Production in compliance with all the ITIL processes implemented by BBVA CCR as well as BBVA Compass.
The SPOC DEV Manager is also the liaison with the SPOC PROD manager when a new project or service is deployed to production. The SPOC PROD team will then take care of it in the same way the rest of the Applications are managed in the Production Environment.
This position has direct management responsibility for SPOC DEV TEAM. These team members are responsible for working on all the incidents and incident processes with the necessary Engineering/LOB teams.