BBVA Compass


2 weeks ago


At BBVA, we’re working to make banking better for everyone. That’s where you come in. We’re looking for smart, team-oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.


Working independently or as part of a team, Business Process Analysts will analyze processes, identify areas of opportunity, define projects to improve performance and drive those projects to completion. Analyst will manage some or all aspects of projects (depending on level of Analyst), including creating project plans, facilitating project team activities and meetings, ensuring adherence to deadlines and communicating progress and results. Business Process Analyst will assist in developing and implementing a Quality Assurance / Quality Control program in support of an overall governance process.


Primary Duties and Responsibilities:


  • Develops sustainable, repeatable and quantifiable business process improvements.
  • Researches best business practices within and outside the organization to establish benchmark data.
  • Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced customer service, increased productivity, and reduced cost.
  • Analyzes and measures the effectiveness of existing business processes.
  • Assists in developing and implementing a Quality Assurance / Quality Control process in support of an overall governance process.
  • Manages ongoing monitoring and reporting on QA / QC processes.
  • Serves as a secondary resource for data mining, reporting, and Origenate LOS system admin tasks, as needed.


General Qualifications:


  • Knowledge of Change Management, Project Management and Process Improvement principles
  • Exceptional ability to collect, analyze and interpret both qualitative and quantitative data
  • Demonstrated proficiency in leading business process improvements delivering significant value to an organization
  • Ability to manage multiple ongoing projects
  • Ability to build strong relationships
  • Excellent communication skills (written and oral)
  • Strong presentation skills
  • Strong team facilitation skills
  • Proficiency with statistical and data mining languages (SAS, SQL, etc) with advanced Excel (VBA) experience preferred
  • Experience in indirect auto finance strongly preferred.




  • Business Process Analyst II – 4 to 7 years of related experience
  • Business Process Analyst III – 7 or more years of related experience


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